57100 Privacy Policy
Your privacy is our priority. This page explains how 57100 collects, uses, stores and protects the personal information of Malaysian users. Please read it carefully before using our platform.
Information We Collect
When you register and use the 57100 platform, we may collect the following categories of information to ensure our services run smoothly and securely:
- Account information: full name, email address, phone number, date of birth, and identification details required for account verification.
- Local payment information: transaction details in MYR including the payment method used, such as DuitNow or FPX. We do not store full card numbers directly — payment processing is handled by licensed payment service providers.
- Device and browser information: device type, operating system, browser version, IP address, and language settings. This information is used to optimise platform display on Malaysian users' mobile devices.
- Usage data: pages visited, session duration, buttons clicked, and in-platform activity. This data helps us continuously improve the user experience.
- Cookies and similar tracking technologies: used to maintain your login session, remember your preferences and analyse platform usage patterns.
We only collect information necessary for specific purposes and do not collect sensitive information irrelevant to our services.
How We Use Your Information
57100 uses the information collected for the following purposes:
- Processing account registration and verifying user identity in accordance with compliance requirements.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
- Providing customer support and responding to enquiries submitted through official channels.
- Sending account-related notifications such as transaction confirmations, security alerts and policy updates.
- Improving platform quality based on usage patterns and user feedback.
- Complying with legal obligations and regulations applicable in Malaysia.
We do not use your information for purposes beyond the stated scope without first obtaining your consent.
Cookies & Session Tracking
57100 uses cookies to enhance your browsing experience and ensure the platform functions correctly. The following are the types of cookies we use:
- Session cookies: required to maintain your login session while using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: stores your language settings and display preferences so you don't have to reconfigure them each time you visit.
- Analytics cookies: help us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals personally.
You can configure your browser settings to reject cookies, though this may affect certain features on the 57100 platform.
Data Storage & Security
Protecting user data is a core responsibility of 57100. We implement the following technical and organisational measures to safeguard your information:
- Data encryption in transit using industry-standard SSL/TLS protocols.
- Passwords are stored in hashed form — we do not store passwords in plain text.
- Access to user data is restricted to staff with a legitimate business need only.
- Continuous monitoring of suspicious activity on user accounts.
- Two-factor authentication is available as an additional layer of protection for your account.
While we do our best to protect your data, no system is 100% secure. We encourage users to use strong, unique passwords and never share their account details with anyone.
Sharing Information with Third Parties
57100 does not sell, rent or trade users' personal information to any third party for marketing purposes. We only share information in the following limited circumstances:
- Licensed payment processors: required transaction information is shared with recognised payment service providers to process deposits and withdrawals in MYR.
- Legal obligations: we may be required to disclose certain information when mandated by Malaysian law or the directive of a competent authority.
- Technical service providers: third parties that support platform operations (such as cloud infrastructure providers) are bound by strict confidentiality agreements.
In all of the above cases, we ensure that the relevant third parties uphold data protection standards equivalent to our own policy.
Your Rights as a User
As a registered 57100 user, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you have the right to request a prompt correction.
Under certain circumstances, you may request the deletion of your account and personal data.
To exercise any of the above rights, please contact our support team by email at [email protected], including your account details (username and registered email address). Requests will be processed within 14 business days.
Policy Changes & How to Contact Us
57100 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes occur, we will notify users via in-platform notifications or email.
We encourage you to review this page periodically. The date of the most recent update will be displayed at the bottom of this page. Continued use of the 57100 platform after any changes are published will be considered acceptance of the updated policy.
If you have any questions, concerns or complaints regarding your data privacy, please reach out to our team:
Email: [email protected]
Standard response time: 1–3 business days
Include your username and a brief description of your issue to help us assist you faster.
Last updated: 2026
Have more questions? Visit our FAQ page or contact our support team directly.